How to Submit a Withdrawal Request
If you wish to exercise your right of withdrawal, please provide the following information:
- Full Name
- Email Address
- Order Number
- Date of Purchase
- Products you wish to withdraw
- Reason for withdrawal (optional)
Please submit your request using our contact form.
What Happens Next?
Once we receive your request, we will acknowledge receipt and review your request in accordance with applicable consumer protection laws. If your request is eligible, we will provide instructions for returning your products where applicable.
Exceptions
Certain products may not be eligible for withdrawal where permitted by law, including products that have been opened, consumed or cannot be returned for hygiene or food safety reasons.
Your statutory rights under applicable consumer protection legislation remain unaffected.
Contact Us
M&H Manuka Honey
Email: info@mnhnz.co.nz